Privacy Policy

GDPR:
This privacy notice explains how Ice Hair & Beauty looks after the personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

WHAT INFORMATION WE COLLECT ABOUT YOU:
 We collect information when you book your appointment for a service or treatment, visit the salon for a service or treatment or apply for a position, whether contact is online, on paper, by email or over the phone.
The information you give may include your name, address, email address, phone number, relevant history which may suggest that a treatment or service should not go ahead or certain products should not be used (eg: allergies, pregnancy, skin conditions) payment &!transaction information, IP address & CV’s. For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED:
In law we are allowed to use personal information including sharing it outside the salon if and only we have a proper reason to do so.
We will therefore only share your information with:
* Providers of our salon software ( Premier Software – Salonlite)
* Suppliers of our website. We have rigorous data protection and security policies in place with all of our suppliers. We will not share your information with any third party without your consent except to help prevent fraud or if required to do so by law.
* Mailing houses (ie: Mailchimp)

MARKETING:
We may like to send you information about products and services which may be of interest to you. We will ask your consent to receive marketing information. You have the right to opt at any time. If you no longer wish to be contacted for marketing purposes, please contact us by email via our Contact Us page.

HOW INFORMATION ABOUT YOU WILL BE USED:
Unless you request otherwise, we will keep your information to contact you. After a year we will delete all your personal information, except from your name, relevant client history (eg: allergy test records which we are required to keep for 4 years) & financial transactions (which we are obliged to keep for 6 years). Information about unsuccessful job applicants will be deleted after four months.

WHERE YOUR INFORMATION IS STORED:
This information is encrypted and held in the cloud with our booking system (Premier Software – Salonlite). Historical consultation forms/clients record cards/consent forms are locked and stored in salon.
Your information is stored within the European Economic Area on secure servers provided by Premier Software – Salonlite. Any payment transactions are encrypted. Sending information via the Internet is not completely secure, although we will do our best to protect your information to prevent unauthorised access.